[This essay was submitted for Osgoode’s “Ethical Lawyering in a Global Community” course in 2019-2020.]
Introduction
Some cases in legal ethics seem impossible to resolve and lawyers sometimes choose the best of two bad options. These cases are the “hard” cases that are liminal and are fraught with fuzzy grey zones. This paper takes a closer look at these ethical[1] hard cases and explore how the moral agent (the lawyer) ought to approach them. I argue that one particularly dangerous attitude to have is laxity towards these hard cases, and that the main danger is proceeding with blind spots in one’s moral reasoning. I further tease out some possible ways of addressing one’s blind spot through a communal approach and then explain some implications of this approach for lawyers actively navigating through hard cases. It is crucial to avoid these pitfalls in facing hard cases and it is equally important to cultivate virtues like intellectual humility and diligence.
What are “Hard” Cases?
Hard cases in legal ethics are often the starting point for discussions on what lawyers ought to do and what makes certain actions right. One particularly useful way of presenting hard cases and drawing out ethical questions are through dilemmas. Dilemmas usually take the form of having to choose from two options whereby each option draws out a particular moral intuition or principle. For example, you might be confronted with a dilemma when you are presented with the choice of representing a client you know to be guilty. On one hand, you may believe that you cannot in good conscience be associated with guilty persons; on the other hand, you may believe that even guilty persons deserve legal representation. Ethical dilemmas represent only one kind of hard case and they function to abstract away certain facts to illicit specific intuitions.
Hard cases in legal ethics are often highly fact driven and it is difficult to illustrate all of the different options and actions one ought to take. For example, the Catholic Church’s priest sex abuse scandals present a spectrum of hard cases for lawyers depending on how it is analyzed.[2] A basic way of understanding this might be in terms of an ethical dilemma in the form of whether a lawyer ought to take them as a client or not. But what makes this a hard case s the fact that there are deeper issues than choosing from two options. Perhaps you think that the morally right action is to represent them, but that is not the end of the story. You are then faced with further questions of how to represent them and what sort of ethical principles guide your subsequent steps. There are indeed appropriate times to engage in “secrecy, defensiveness, and rights-maximization” as well as appropriate times to engage in “compassion, vulnerability, and risk-taking.”[3] The initial ethical dilemma does not capture the full range of issues presented in the hard cases of legal ethics. Lawyers must face hard cases by further spelling out the hypothetical consequences, outcomes, and implications. Isolated ethical dilemmas might help tease out some biases, motivations, and force one to be critical of psychological dispositions; however, hard cases in legal ethics must also scrutinize to the relation each discrete choice has on other choices and further look at the overarching effect.
One mark of hard cases in legal ethics is in the complexity of how one ethical decision relates to other ethical decision and the emergent sum of decisions which is scrutinized by others. For instance, choosing not to reply to one email is a discrete choice and within that moment it might be ethically justified; however, circumstances can change and choosing repeatedly not to reply to subsequent emails can result in the emergence overall effect of stonewalling or failing a duty to communicate. Discerning what kinds of action is appropriate at each step is what makes the choices hard, especially when the circumstances change and previous deliberations do not quite fit with the next. Not only is the next ethical problem a moving target, there are higher level considerations where the web of ethical choices is considered in its entirety. The levels of complications can be overwhelming and one can be left with some paralysis with what action is the “right” one to take. This is what makes “hard” cases hard.
The Dangers of Ethical Laxity
By definition, there are no easy answers to hard cases, so the next question is about the correct attitude to have towards ambiguity. To start, we can try to answer the question in the negative: an incorrect attitude to have is being lax. Ethical laxity can be understood to have a dimension consisting of plain intellectual laziness. Trying to work out and carefully weigh each reasonable justification can be laborious and taxing. It can be easy to fall victim to the inertia of following norms instead of engaging in critical analysis. Even simple decisions in where to get a coffee is multifactorial in that there might be good reasons for going to Shop A and good reasons to go to Shop B – for instance, Shop A might offer a more complex flavor whereas Shop B offers a cheaper price, but you are a loyal customer to Shop A while you also need to cut down on frivolous purchases. Choosing a coffee shop can be mentally taxing. These habits can translate to when we shirk the labor involved in moral deliberation and instead “become tools for facilitating morally problematic conduct.”[4] In the legal context, it is similarly tempting to avoid active deliberation, especially when it is easier to adopt the “client’s moral perspective without engaging in the moral dialogue necessary to confirm that perception.”[5] Hard cases must not be approached flippantly rather there needs to be a proper reverence for their complexity.
Proper respect for the complexity of hard cases sheds light on another dimension of ethical laxity – that is, ethical arrogance. More specifically, a respect for the complexity of hard cases requires a level of intellectual humility, especially with respect to the boom of psychological research suggesting human susceptibility to errors in reasoning. These blind spots in our reasoning can perpetuate a false confidence or overestimation of our abilities to navigate through hard cases. For example, a genius lawyer might believe that her talents in law translate to deciphering hard cases in legal ethics, but her lack of ethical training may in fact leave her with a superficial analysis. In this example, the lawyer has a blind spot in her reasoning that her legal expertise translates into ethical expertise. Ethical laxity in the form of arrogance can stop the deliberative process too soon and result in the same flippant lack of engagement with hard cases.
It is hard to fault somebody for falling victim to errors in reasoning, but intellectual laziness and arrogance towards ethics is condemnable. Errors in reasoning might innocently result from having a particular education or are contingent upon mostly luck based external circumstances. For instance, my failure to acknowledge the efficacy of western medicine might stem from my lack of access to an education system which taught me the power of the scientific method. However, deliberately waiving away such blind spots in our reasoning when they are apparent to us is unacceptable. The harms of ignoring ethical blind spots are clear, for instance, in the Canadian history of the legal profession and sexual assault. There were (and still are) blind spots about sexuality and sexual violence in courtrooms which waived away the relationship between “sexual assault, gender hierarchy, and shame.”[6] There is an air of laxity in questions like, “Are not defence lawyers, Crown attorneys, and trial judges simply doing their jobs within the parameters of a legal process that is unavoidably harmful to its participants, and to sexual assault complainants in particular?”[7] The legal processes around sexual assault are vulnerable to the same ethical blind spots because the constituent parts of the legal system are individual lawyers. Moral development in these areas can be achieved through rigorous analysis and the unique lived experiences of the victims which inform us of the oppressive structures we might be blind to. An outside, novel perspective is crucial for spotting blind spots.
Patching Blind Spots
At this point, an objection might be raised in that a set of rules for professional conduct may draw attention to or completely patch individual blind spots. For instance, if there is a prevalent blind spot towards being sensitive to gender pronouns, then a possible solution might be to implement prescriptive rules to use proper gender pronouns. This objection, however, might miss the purpose of rules of professional conduct. The purpose of the rules of professional conduct is to offer general guidance for actions but not an exhaustive set of instructions. Allan Hutchinson notes that “it must be sufficiently general to provide a principled framework within which lawyers can orient their general behaviors, but not so specific as to amount to a limited list of instructions.” The rules of professional conduct acknowledge the complexities of hard cases and only give a limited set of parameters in “situations of moral soul-searching.”[8] They do not solve hard cases for us.
More concretely, we can take a closer look at the rules of the Law Society of Ontario (LSO). Take for instance Chapter 5: we see what it means to be an advocate, namely representing the client “resolutely and honorably within the limits of the law.”[9] This has some guidance for behavior and applicability to a variety of cases, but there remains an ambivalence in what the right action is when applied to specific facts. For example, some have understood this rule as justifying the view of zealous advocacy or a lawyer being a “hired gun,”[10] yet others have understood this to mean the opposite and vehemently disparaging such approaches to legal practice. This debate is certainly a hard case and there is no clear answer when looking to the rule. But the very function of the rules is to guide in decision making and are intentionally formulated to be silent towards hard cases. The rules of professional conduct should not be thought of as a program which we can follow on autopilot; rather, they should be thought of as a guide for drivers on how to not swerve off the road.
Since rules of professional conduct provide minimal support in addressing individual blind spots, it is important to rely on the feedback of others to recognize and address one’s blind spots. First and foremost, lawyers must look to their peers and try to understand alternative perspectives. Hutchinson enumerates some unique ethical issues within the context of a self-regulated profession, as he notes, “the regulation of lawyers is too complex and technical to be understood by non-lawyers; lawyers, by virtue of their training and experience, possess such knowledge and insight.”[11] These are useful points to keep in mind when considering the communal aspect of ethical deliberation and individual duties “to regulate the ethical activities and professional practices of other lawyers.”[12] Peers provide an informed perspective many of the nuanced issues unique to the profession, but they are not the only perspective to look at in addressing blind spots.
There is a danger of being too insulated within the profession and this narrow viewpoint leading to further blind spots, so a crucial avenue of data must come from perspectives outside of the profession. Incorporating a diverse set of perspectives involves being sensitive to ethical norms and ways of thinking from other parts of the world. In this spirit of plurality, we can look to how the contingencies of circumstance can change views on “power dynamics or options placed on the table.”[13] Returning to the earlier illustration of approaches to traditional medicine, somebody approach western medicine might be more sensitive to the power structures pervading scientific institutions. A pluralistic lens provides just the kind of critical outlook that is less concerned with “substantive outcome or political labels.”[14] It takes the starting point at hard cases cause conflicts in how we ought to act, that is, “instead of trying to erase conflict, seeks to manage it.”[15] Indeed, in the same way pluralism towards culture acknowledges that the ways of understanding the world in “the real world is far messier,”[16] we must to strive to deconstruct our own neatly packaged solutions to hard problems. It is imperative that we “identifying new mechanisms, institutions and practices for structuring such interactions, and evaluating the strengths and weaknesses of the regimes that emerge.”[17] The global diversity reminds us that we are not the final arbiters to moral truth and shed light on our blind spots when analyzing hard cases.
The Plank in Our Eye
The complexity of hard cases and the ways to properly approach them can be daunting, and it is important to carry an attitude of humility towards others who are wrestling with the same issues. We cannot hypocritically condemn others for what appears to us as a clear violation; rather, we should reserve judgment and take a caring approach to understand their perspective along with the range of factors they may face below the surface. On first blush, all this might seem trite and common practices of courtesy, but research confirms that we often only pay “lip-service” to such moral mandates.[18] A lack of empathy and care can warp the way we judge others for moral failures by demanding more of others than what we demand of ourselves. A good example of this is in Groia.[19] This case involves a lawyer engaging in “sustained and sarcastic personal attacks.”[20] The immediate intuition might be that this is a clear violation of the requirement to be “courteous” and “civil.”[21] It is easy to look at the violation in isolation. However, the Supreme Court of Canada, siding with the lawyer, was not overly concerned with the sanctity of rules in themselves, rather they carefully weighed the implications and context-specific nature of the case. If we are overly focused on violations of rules, we can miss all the other relevant factors involved in another person’s subjective experience of the issues. It is easy to distance somebody as the “other” and forget that they face the same complications, struggles, and constraints as we do.
Instead of looking to the rules to point out violations in others, we should instead strive to collaboratively developing virtues for the legal profession. There is a danger to understanding rules of professional conduct as a strict set of commands to be obeyed. The vision of the hypothetically ideal lawyer of good character should not be the lawyer who worships the rule but the virtuous lawyer. From this angle, the rules are conducive to the flourishing of a virtuous lawyer within the domains of “legal controls,” “professional regulations,” “market forces” and “professional culture.”[22] For example, Chapter 2 of the LSO can be read in this light to promote the virtue of integrity. The lawyer has a duty to “discharge all responsibilities […] honorably and with integrity.”[23] The virtue is meant to have the effect of instilling the trust of clients and the general public while giving lawyers the freedom to develop this virtue in a broad range of ways (thus, their private matters are not stringently regulated). Moreover, there are broader aims of promoting the pursuit of justice and fostering the virtue of seeking fairness or having the wisdom to bring about justice. Rules of conduct should not aim at blind obedience, rather they should “takes seriously the broad range of voices and interests”[24] involved in deliberating on hard cases.
The upshot of all this should be an attenuated, equitable approach to rule violations. Instead of looking for moral perfection, we should be looking for the ability to navigate through hard cases in such a way as to suggest virtuous character. The suggestion is not to take the teeth out of ethical review boards, but to ask them to acknowledge the hard cases and be wary of fallacious comparisons to some ideal moral paragon of what a lawyer ought to be. What flows from these recommendations is an idea that casting judgment should not be easy lest we pay a “significant personal and social price.”[25] Hard cases are universally challenging and it is important to take seriously the “variety of potentially competing interest[s].” [26] By way of prescription, there needs to be a focus on educational aspects rather than punitive measures. Indeed, “as much as we love to point fingers,” it just places another “stone’s weight of blame” when it is often much “too late for blame to make a difference.”[27] By taking a punitive approach, “we do nothing to prevent such disasters from happening again.”[28]
Bibliography
Paul Schiff Berman, “The Evolution of Global Legal Pluralism” in Authority in Transnational Legal Theory: Theorising Across Disciplines (Roger Cotterrell & Maksymilian Del Mar eds., 2016) 151.
Elaine Craig, “Sexual Assault and the Legal Profession” in Putting Trials on Trial (McGill-Queens University Press, 2018)
Trevor Farrow, “Sustainable Professionalism” (2008), 46 Osgoode Hall Law Journal 51
Allan Hutchinson, Legal Ethics and Professional Responsibility, 2d. ed. (Toronto: Irwin Law, 2006)
Thomas King, “Afterwords: Private Stories” from The Truth About Stories (Toronto: House of Anansi Press, 2003)
Robert K. Vischer, “Legal Advice as Moral Perspective” (2006) 19 Geo J. Legal Ethics.
Jurisprudence
Groia v. Law Society of Upper Canada, 2018 SCC 27.
Statutes and Regulations
Rules of Professional Conduct, LSO 2014.
[1] Although some writers have made technical distinguish between “moral” and “ethical,” I use them interchangeably.
[2] RK Vischer, “Legal Advice as Moral Perspective” (2006) 19 Geo J. Legal Ethics at p 7. [Vischer]
[3] Ibid.
[4] Vischer, supra note 2 at 7.
[5] Vischer. supra note 2 at 24
[6] E Craig, Sexual Assault and the Legal Profession, (Montreal: Queens University Press, 2018) at p 9. [Craig]
[7] Ibid at 7.
[8] A Hutchinson, Legal Ethics and Professional Responsibility, 2d. ed. (Toronto: Irwin Law, 2006) pp. 13-14. [Hutchinson]
[9] Rules of Professional Conduct, LSO 2014, C 5.1-1. [LSO]
[10] Even the LSO commentary lends some support to this view by suggesting that the adversarial system generates no obligation to help the other side if it hurts your client’s case.
[11] Hutchinson, supra note 12 at 8.
[12] Ibid.
[13] PS Berman, The Evolution of Global Legal Pluralism, (Cheltenham: Edward Elgar Pub, 2016) at p 154. [Berman]
[14] Ibid at 164
[15] Ibid at 166
[16] Ibid at 181
[17] Ibid at 188
[18] Hutchinson, supra note 12 at 10.
[19] Groia v. Law Society of Upper Canada, 2018 SCC 27 at para 155.
[20] Ibid.
[21] LSO, supra note 13.
[22] Hutchinson, supra note 12 at 11-14.
[23] LSO, supra note 13 at 2.1-1.
[24] T Farrow, “Sustainable Professionalism” (2008), 46 Osgoode Hall Law Journal 51 at p 56. [Farrow]
[25] Ibid at 74.
[26] Ibid at 100.
[27] T King, The Truth About Stories (Toronto: House of Anansi Press, 2003) at pp 156-7. [King]
[28] Ibid at 160.